Hygiene service
Service for DÜRR DENTAL hygiene units
Register products and enjoy benefits with VistaSoft Monitor
Save time and effort when registering your DÜRR DENTAL devices! Register your products quickly and easily with the 2+1 product registration form in VistaSoft Monitor. Via app or on the web.
VistaSoft Monitor on Google Play
VistaSoft Monitor in the App Store
It's particularly convenient to register your products via the app: simply scan the type plate and confirm the installation date, and you're done.
You can create your own practice login quickly and free of charge. For technicians, the login is the same as for the dealer network: www.duerrdental.net.
Here you can find the application form without VistaSoft Monitor.
![](/fileadmin/moved_assets/Service/Service_Warranty2_1.jpg)
*In the event of a defect with one of our products within two years, DÜRR DENTAL SE will provide original DÜRR DENTAL replacement parts, components or repairs at the factory free of charge in accordance with the General Terms and Conditions, providing that the products have been properly installed, used and cared for using cleaning agents and disinfectants that are approved by DÜRR DENTAL. During the third year, the warranty is limited to original DÜRR DENTAL parts; wear parts are not covered by the warranty extension. If we send a service technician to work on-site then any additional services provided as part of this (working hours/travel time), transport and packaging costs, as well as handling costs for the dental specialist trade, are also not covered by the warranty offered by DÜRR DENTAL SE. Products must be registered within three months of acquiring the product (as proof of this, the proof of invoice from Dürr Dental can be requested retrospectively if required), otherwise the full scope of the warranty will not be available.
Seam sealing test: Hygopac/Hygopac View
German regulations require annual inspection (performance qualification) of all transparent sterile product packaging to ensure reliable and safe sealing of the seal. We provide this seam sealing test as a service for dental practices.
![Hygopac View Application Sealcheck](https://d2csxpduxe849s.cloudfront.net/media/0763C253-D45E-4E0F-B8A7F25ED9675E4B/CFDDAF9E-BF7E-440F-9D73531C1E5F8C19/mini-18F201A2-D37F-42A2-81F9923AE02D1CB1.png)
Rental devices
So you need to send your Hygopac for servicing, but can't afford downtimes? Take advantage of our rental device service. Free of charge for warranty cases or for an affordable 60-day flat fee otherwise. You can order a rental device from your nearest dental depot.
![Hygopac View Application](https://d2csxpduxe849s.cloudfront.net/media/0763C253-D45E-4E0F-B8A7F25ED9675E4B/EC39DC25-D51B-4962-8B3E405E1ADBF440/mini-36BFE6A7-9791-492B-A971238201DA2742.png)